Dr. Janet Lapp is a licensed clinical psychologist, and an internationally known speaker and author. She was creator and host of the award-winning CBS series "Keep Well" editor of the Change Letter and author of three books: Dancing with Tigers, Plant your Feet Firmly in Mid-Air, and the forthcoming Positive Spin™. 

A former professor, researcher, and clinician, she now guides organizations through change in a positive and productive way with methods that work. 

Born and raised in Canada, she is an R.N. with a nursing degree from Toronto, and her PhD is from McGill University in Montreal. Dr. Lapp has received many academic honors, and in 1998 was inducted into the Speakers Hall of Fame, an honor held by fewer than 100 professional speakers worldwide. 

Dr. Janet is a commercial, instrument-rated pilot, and an avid skier, mountain-bike racer and scuba diver. She is the mother of two grown daughters and grandmother of four. Currently, Dr. Janet and her husband live in Rancho Santa Fe, California and Montreal, Quebec. 

TOPICS:

"Under Their Skin: The Psychology of Customer Experience" 
Key factors in creating great customer experiences 
Learn how top experience companies get that way 
Tools for increasing innovation and doubling success 

"Positive Spin" 
Put a Positive Spin on Change and Keep Morale High 
See the positives in current change 
Develop personal and team accountability 
Keep productivity and commitment during uncertainty 

"Plant Your Feet Firmly in Mid-Air" 
See and Act on Opportunities During Rapid Change 
Understand and use new trends impacting your world 
Move faster and smarter 
Discover opportunities in rapid change 

"Guilt in One Hand, Briefcase in the Other" 
Balance Work and the Rest of Your Life 
Balance work, social and family roles 
Restore realistic balance or integration 
Keep stress lower and burnout away 

VIDEO & PRESS MATERIAL AVAILABLE UPON REQUEST

FEE RANGE: AVAILABLE UPON REQUEST